Frequently Asked Questions

Our already baked cookies will last around 3-5 days after being picked up or shipped. All of our cookies are baked fresh and immediately packaged so we can seal in all the gooey goodness :) For our dough, putting it in the freezer increases shelf life  making it last months!! 

In San Diego, we are located at 650 University Ave San Diego, CA 92103. If you have any other questions regarding where we are located in San Diego, you can call us at (619) 291-2433 and we can help you find us! In Phoenix, we are located at 6239 North 7th Street Phoenix, AZ 85014. For more questions regarding our Phoenix location, you can call (602) 888-8990 for all questions to be answered. 

Since we do overnight shipping, our cookies, or dough, will be shipped within 1-2 days! We understand their importance;) For pick up orders, if needed ASAP, you can call directly and we will make it our priority to have your order ready. For not as pressing orders, a window of around 4 hours ahead is preferred! 

Putting them in the microwave for around 5-10 seconds will make them warm and gooey again! Or… you can put them in the toaster oven for your own desired time for your preferred gooeyness.